BUPA release Critical Illness Statistics
Bupa paid out more than 89% of critical illness claims this year.
Figures for January to September this year show that 2% were declined due to non-disclosure, compared to 8.6% in the same period last year. Nine per cent of claims were declined due to not meeting the policy definition, compared to 10.6% last year.
The average amount paid out by Bupa for critical illness claims continues to be in excess of £98,000 and the average time a person has held a policy is 33 months. Cancer continues to top the list of critical illness claims, accounting for seven out of ten claims by women and half of claims for men.
Steve Casey, head of product development at Bupa Individual Protection said: "This is good news for customers, particularly when you compare the stats with the same period last year. The reductions are a result of improvements in our policies to make them easier to understand. The other important factor, which is extremely helpful, is clarity and guidance from intermediaries when customers place their trust in Bupa.
"It also shows that the developments we have introduced since reviews by the Association of British Insurers (ABI) two years ago are working for the benefit of our customers. They tell us that claiming is quick and easy and the financial cushion helps alleviate the stress associated with a critical illness."
Back to all Health Insurance Articles
